Shipping policy

1. Shipping Charges & Processing

  • Domestic and international shipping charges are calculated based on the destination and will be displayed at checkout.

  • Orders are processed upon confirmation of payment.


2. Estimated Delivery Timelines

  • Domestic orders are typically delivered within 10–15 business days after order confirmation.

  • International orders are generally delivered within 14–21 business days after order confirmation, depending on the destination and courier service.


3. Third-Party Logistics & Responsibility

  • For international orders, Rana by Sarwet works with third-party courier and logistics providers.

  • While we make every effort to ensure timely delivery, we are not responsible for delays, losses, damages, or errors caused by third-party shipping services.


4. Customs, Duties & Taxes

  • International customers may be subject to customs duties, taxes, import fees, or other charges imposed by their country's regulations.

  • Any such charges are the sole responsibility of the customer.


5. Timeline Estimates & Adjustments

  • Delivery timelines are estimates and may be affected by factors beyond our control, including customs processing, public holidays, weather conditions, and courier-related delays.

  • Rana by Sarwet reserves the right to revise delivery timelines where necessary.


6. Contact Information

  • For any shipping-related inquiries, tracking updates, or questions, please feel free to reach out to us:

  • Phone/WhatsApp: +92 3029491111

  • Email: ranabysarwet@outlook.com

  • Location: Lahore, Pakistan